April 29, 2026 · Labor And Employment · 15,470 words · 9 speakers · 62 segments
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Good morning, everyone. We are going to go ahead and get started this morning. Welcome to the Assembly Committee on Labor and Employment. Today we are hosting a hearing. It's a review hearing on SB 588 de Leon of 2015. We will have a number of speakers as well as our Labor Commissioner. So I want to start with just a few opening remarks and welcoming our co-chair, El-Hawari, and Assemblymember Kavra. We will also have several of our other labor and employment members coming in and out as we have multiple things going on today. So today hearing is focused on SB 888 and wage theft Wage theft is the most common and expensive type of theft in the United States Each year employers steal more than to billion in wages from California workers That is more than white-collar theft, retail theft, and all other types of theft combined. It also gets the least amount of attention and enforcement. Our wage claim process is broken, and as of 2024, there was a backlog of 47,000. Let me repeat that, 47,000 unprocessed claims. Right now, employers can drag out the process, making workers wait five or even nine years. And when I say employers and wage theft, I'm talking about employers who have stolen wages. I'm not talking about good employers, because that's often what I hear when I talk about wage theft. So I want to make sure that I'm clear about the fact that these are employers who have stolen wages. The state auditor looked at cases between 2018 and 2023 and found that just 12% of claimants were paid the full amount owed. A legislative analyst's office report found that less than half of workers who won a judgment in 2017 were able to collect any of those wages at all. We see something very similar in our state's ability to enforce workplace safety laws as well. Most fines get reduced by 50% or more, and more than 80% of Cal OSHA's investigations are conducted by fake letters. There seems to be a theme here where workers are not prioritized by our state agencies. As legislators, we pass a lot of laws, especially in the state of California. We have some of the most stringent laws when it comes to worker safety, when it comes to wages, and as legislators, we often pat ourselves in the back when we pass these laws. However, these laws don't do anyone any good if they are not being enforced. And that is why we are here today. Our hearing is part of the speaker's initiative to provide more oversight on the legislation we worked so hard to pass to make sure that it's working the way that it was supposed to work. And if it's not, what are things we can do today to improve them? SB 588 was authored by Senator De Leon and was passed in 2015 to give the Labor Commissioner more tools to go after these bad bosses who steal from their workers. Our goal in this hearing is to find out if the tools are working and how we can put more money back in workers' pockets. Thank you to our witnesses who are here today. I will now turn it over to my co-chair, Assemblymember El-Hawaii. Thank you so much Thank you so much Thank you. We are focused on expanding enforcement tools to combat wage theft and hold employers accountable for unpaid wages. We're really looking forward to hearing from the panel of advocates, workers, and the Labor Commissioner to ensure we're really thinking about and understanding the following questions. Is the Labor Commissioner using these tools consistently, and are they effective? Does the Labor Commissioner need additional enforcement and collection tools? And what else can the legislature do to increase the number of satisfied judgments and deter wage theft in the first place? It's the legislature's job to continue to provide oversight of this subject and to continue to provide the Labor Commissioner the support that they need to combat wage theft and enforce wage judgments so that workers who get ripped off by their employers actually get paid. The bill we're examining today was passed over 10 years ago, And so I'm looking forward to hearing about whether it's working as intended or if changes or other policies need to be strengthened. But the bottom line is that bad actors need to be held accountable. And we need to hear whether that's happening or not. Thank you again to my co-chair, Assemblymember Ortega, for leading this effort with me. We can now open it up to the first panel of witnesses to provide background on SB 588.
Actually, before we do that, Assemblymember Calra, would you like to make some comments? Thank you to our wonderful co-chairs. And I'll just simply say that, you know, we need to do more of this when we actually pass legislation to actually follow up to see if it's working, to see how it can work better. And so I'm very grateful that this hearing is being held. And secondly, as indicated by Chair Ortega, the number one form of theft is wage theft. And we put so much time and energy in this building. our colleagues, stakeholders, and special interests outside the building and the media put so much attention on retail theft, while the number one clearly form of theft is wage theft, and we don't nearly spend enough time focusing on that. And so I'm so grateful that that is happening today, and I really hope that our colleagues will also learn lessons from today in terms of what we need to do to combat the greatest
form of theft that exists in our state. Thank you. Thank you. And so now we will begin with our first panel If you can make your way up to the table With us this morning we have Tia Kunz Legal and Policy Research Manager with the UCLA Labor Center We also have Ruth Silber-Taupe, Supervising Attorney with the Workers' Rights Practice at the Catherine and George Alexander Community Law Center, Santa Clara University School of Law. And we have Chloe Osmer, Executive Director of Maintenance Cooperation Trust Fund. You may begin with your testimony, and thank you again for being here.
Good morning, Assembly members. It's a dream to be able to be in front of you today to talk about my favorite topic in the world, which is wage liens. My name is Tia Koontz. I am now actually Policy Director of the UCLA Labor Center, which I'm very excited to be. First one so far. But I also teach this at UCLA. So I teach labor and employment law, sometimes in the law school, sometimes to our undergrads. And whenever I teach it, I like to tell my students that the truth of the matter is that enforcement of our wage and hour laws and our labor standards generally is actually the honor system, really. There's just not a world in which we're going to have so many investigators in any agency that we have a credible threat of a compliance check. And you have a compliance officer parachute into the workplace randomly in order to be able to conduct a spot check. Instead, we are the frontline defense. We are ourselves as workers, right? So I'm going to talk today about creating a culture of compliance through leverage that's available as early as possible in the process of wage theft. So I'll talk about settlement negotiations and creditors remedies. The Assemblywoman already went through kind of some of the biggest data points about the intractability of wage theft. You have a presentation in front of you. Like I said, I teach this, and so I like to be able to go off of slides that I'm really intimately familiar with. But overall, I would say the heavy hitters are 8 in 10 folks experience wage theft who work in low-wage industries. We know that 20% of Californians are earning less than minimum wage. If you add together just the three major metro areas, which is San Diego, the Bay, and L.A., researchers estimate $4.6 billion a year stolen from workers. And then we see an increase. I'm so sorry about the weird typo from the conversion from Google Slides to the PowerPoint. But actually, we see that one study shows an increase of 56% in wage theft just between the years 22 and 23. And obviously, it has dramatically disproportionate impacts on vulnerable folks. So we think that in L.A., more than half of Latinas in L.A. are earning less than the minimum wage. And young and immigrant worker, for example, is twice as likely to make less than minimum wage as his or her U.S.-born counterpart. Now, when you experience wage theft, you've got three basic options, right? You can go to court. So if your case is greater than $10,000, good luck finding a lawyer. If it's less than $10,000, you can take your boss to court in small claims. Good luck there, too. You can go to BOFI, right, the Bureau of Field Enforcement. You can file a whistleblower claim, which I'm sure you'll hear a lot about today. You can also, in addition to BOFI, file a claim, your own claim at the Wage Adjudication Unit. And I've put the steps for the Wage Claim Adjudication Unit onto this slide so you can see. But what you'll note, there's eight of them, right? And so time is on the employer's side. The eight steps are you file your claim, then the DLSC will send out a notice to your employer and schedule a settlement conference. The settlement conference occurs. If you can't settle, then you'll get a notice of a hearing. Then you'll have a hearing with a hearing order, decision or award that's issued. If neither party decides that they're gonna go ahead and contest, that, then within 10 days, that gets converted to a final judgment. And then until SB 588, the worker was largely on her own going out to enforce that judgment on her own. We'll talk a little bit about what that looks like in a second. But I want to emphasize from that very first step, it's important to think about opening the door to settlement and to think about how you're going to force that employer to be able to make good on their promise to you. So in looking at the previous slide, understand that 72% of the employers in the wage claim process pay at some point. We're talking about the most intractable employers who comprise the great majority of employers in low wage industries. Those who are going to pay, pay early and often. We're talking about here, the roughly 13% of folks who don't pay without a judgment or who aren't dismissed. So you'll look at this slide, and this is from your own audit just a couple of years ago, and you can see that about 44% of cases get dismissed. Maybe the worker has walked away. Maybe she's able to resolve the complaint on her own outside of the labor commissioner's office. 34% get paid before a judgment. So again, an employer who wants to pay is going to do so early and often, right? And my colleagues will tell you about the value of the threats that SB 588 has added to get those settlements, those 34% of settlements to get them higher and to get them earlier and more often. So it's working in the private bar. It's also working at the labor commissioner's office, which I'll talk about in a moment. Now let's talk about real briefly what I mean when I say judgment enforcement. So employers get away with it because time's on their side. It takes years from the date that you file your claim to the date of you get a hearing. What we know is that by the time an order decision or award is issued against an employer. And again, that's an intractable employer. That's an employer who has not settled, right? So that's one of that 13% that goes all the way to judgment. 60% of them are out of business by then. So you're holding a piece of paper against a company that you have to go track down if they fraudulently transferred their assets. It's also because of Fisher employment relationships. So we're all working for, I think all of us here might be working for the state, right? But let's say I'm cleaning this building. I'm not getting a paycheck from the state. I'm getting a paycheck from a paycheck company that is retained by the contractor that's retained by the higher contractor that's retained by the higher contractor that services this building. It's one example of Fisher and employment relationships. Others are franchising. Others are high temp workers, et cetera. It just makes it way harder for a worker to figure out who her employer is and how to hold them to task. Employers can also ignore the process all the way down the line. So if a worker doesn't show up to a hearing, if a worker doesn't show up to one of these settlement conferences. If a worker doesn't do any of these things, she loses her claim. But if an employer does, if an employer ignores it all the way down the line, they don't suddenly get a default judgment, right? And there are a couple of fixes to that. We see that Senator Lola Smallwood Cuevas' SB 1316 this year would prevent employers from using evidence that they haven't turned over against a worker in a hearing. But they can just ignore or abuse the process by showing up to the hearing surprise with records that they hadn't turned over previously. And then the last part is collections is so, so hard. So I liken collections to making a teenager clean their room. If you have a teenager, you've ever been in charge of one, you know, they will just call your bluff and you need leverage. Collections is different from judgment enforcement. And let me tell you why I think that's important. I think that's important because from practitioners' perspective, thinking of this as collections helps you understand how things play out on the ground right A worker is a creditor just like the bank right Just like Chase Credit Card Company to whom I owe all this money And I don know about you guys but it's really easy for me to ignore a phone call from a debt collector. So that's a worker. Workers gotta start thinking like a debt collector from the beginning. A worker's always trying to collect way before she gets to judgment phase, right? And most collections work is actually based on the threat that you are gonna sue, the threat that you are gonna get that judgment, right? So judgment enforcement can mean specifically using legal tools to seize assets or to seize income. By the time you get to a judgment, the likelihood you're going to recover something has dramatically diminished. Right. So we're thinking of collections. We being the worker, we being the worker advocate, we being the state. We're thinking of collections right from the very beginning. Now, let's talk about what SB 588 did differently. So I said SB 588 lets the labor commissioner act like a creditor. This is also true of AB 1897 and other efforts that this body has passed in recent years to try to close that loop in the Fisher and employment relationship, right? So you're holding the deeper pockets accountable all the way up the food chain to the garment company, right, to the actual retailer or the company that hired the temp agency, et cetera. What 588 did is let the worker think like a creditor and let the labor commissioner collect like a creditor, have all the tools that the banks have. So you can name every person who is responsible. So you can name individuals. You can name joint employers. You can name shareholders, officers, et cetera. You can name successors. That is all available. You can also place a prejudgment lien on the property of any of those folks at the beginning of the process. So in the event that under 238.5, you've got an employer that has an outstanding judgment against them. There's somebody who refused to pay, refused to settle, ignored the judgment. You can place a lien on the property of that employer if you're the judgment enforcement unit of the labor commissioner's office. My understanding they've placed a few hundred. But even the threat of that lien is so powerful because what a lien does is follow the property no matter where it goes. So if you get a lien filed on your house, not that that's ever happened to me. It did happen one time. I had contractors come to my house, and I did not know that the contractor had not paid the day laborers, and they placed a lien on my house. And you better believe as soon as I found that out, I got that worker paid that day, right? And that worker's claim was only for $330, but he could have mortgaged my, or he could have actually filed for a sale of my house to recover that $330. So that's the power of a lien. And the earlier you place it on a property, the less likely that property is to disappear during the process of proving the claim. You can also require employers to get a bond so that there's just an asset, a tangible asset there. They've posted a bond for wages owed in car wash, in garment, in construction, in agriculture. These are longstanding requirements. SB 588 created a bond requirement for existing judgment debtors. We see that bonds are very effective in construction, where the state contractor's licensing board posts the bond numbers publicly. And then you can also put anything that the employer has that's of value into receivership. So you can file a motion for receivership. The SB 588 didn't actually change this, but this is something that the unit can do now that it's got more staff. And receivership means I'm taking that asset and I'm holding it in trust until the case gets decided. So I've done this with like a liquor license where there was a day laborer who didn't get paid renovating a couple of bars in Hollywood And I took the liquor license and I got it held in receivership And the day that I got that liquor license in receivership that worker got paid And this was a seven claim right So receivership is super powerful. Locate the source of the money as soon as you can. You want to also get in line, establish order and priority of bankruptcy, right? Which SB 588 did, which means that if the employer does file bankruptcy, like I said, 63% of them are out of business by the time the ODA comes around. So a lot of them will have filed for bankruptcy. the worker can take their place in line so that they don't go to the end of the line behind the banks, behind the credit card companies, behind all the other like, you know, more sophisticated financial actors. And then lastly, just finding these pain points, right? So revoking licenses, revoking permits or debarring, whatever's going to cause that employer to suffer is what's going to give you the leverage to make that teenager clean their room, to make that employer do something they never wanted to do in the first place, which is pay you for the work you did. SB 588 did create the ability to revoke the licenses of nursing homes. So my colleagues are going to talk to you today about using those efforts. I wanted to just show you some of the data here. Oh, and then also SB 588 create the ability for the labor commissioner's office to levy creatively. Okay. So a lien is a passive remedy, right? A lien just sits on the property as like a little flag so the property can't disappear. A levy is actively going to take it. So there's a bunch of different kinds of levies. There's a mail levy, which the labor commissioner can do on the bank account that employer. They can take it directly from the bank. There's a till tap where you take it out of the till. There's a keeper where the sheriff stays there all day long and all the money that's supposed to go into the register goes to the hands of the worker, goes to the sheriff to give to the worker. The labor commissioner now can levy directly through the mail using SB 588. And that has dramatically increased the chances that a worker is going to get paid of a final judgment. So this reflects pre-588, post-588. And we see that we, of those cases, that 13% of folks who refuse to settle all the way down the line, pre-588, only about 15% recovered anything. Post-588, almost 25% are recovering something. That to me, in 10 years, during which we've had this enormous backlog, during which we've had a pandemic, is a really significant increase in amount collected. So I argue that SB 588 is working great, but of course I have suggestions on how to improve it. But I will stop talking and pass it on to my colleagues who are going to talk about the experience of enforcing outside of the judgment enforcement unit. So this 76% of folks who choose not to have their judgments enforced by the labor commissioner and instead have a private advocate or enforce themselves. Thank you. Good morning, Madam Chair.
members of the committee my name is Chloe Osmer I'm the executive director of maintenance cooperation trust fund MCTF is a statewide watchdog organization in the janitorial industry we aim not just to recover old wages for workers but to change unlawful practices and raise standards in the industry thank you for allowing me to speak today on the importance of SB 588 for janitors and for responsible employers in the industry. In 2014, janitors both with MCTF and USWW helped lead efforts to pass SB 588 to try and address a business model in property services sector that was predicated on wage theft. What that looks like is large profitable companies such as you know big box retailers, supermarket chains and corporations in high office buildings typically do not hire janitors directly Instead they reduce costs and they evade responsibility by relying on janitorial contractors who in turn often subcontract that work and misclassify workers as independent contractors prior to 2015 when SB 588 was passed So frequently janitors who were cheated out of wages Had to brave Confronting their boss right filing a complaint against them Going through the process in the labor commissioner's office Winning a judgment only to then have the contractor refused to pay disappear declare bankruptcy Often popping up again with another name To continue the same exploitative practices In the years since its passage by the legislature we found SB 588 to be highly effective As a tool for increasing the likelihood that janitors will be paid the wages they were owed in the first place I'd like to speak Specifically to the elements of SB 588 that provide joint and several liability in the industry So SB 588 created labor code section 238.5 and so that establishes strict liability for wage violations committed against subcontracted janitorial work so what that means is SB 588 ensures that even if the employer tries to the client employer tries to evade responsibility just the fact that they have contracted for janitorial service puts them clearly on the hook for those violations committed by the contractor. So SB 588 created crucial leverage for the Labor Commissioner's office when negotiating with employers to make sure that these violations are remedied. So I'm going to give a few examples of cases with prominent client employers that MCTF referred to the Labor Commissioner's Bureau for Field Enforcement. The first involves Tesla. So Maria Gutierrez and Yolanda Hernandez cleaned a Tesla facility in San Jose where they and their co-workers were misclassified as independent contractors And they were underpaid dramatically for the hours that they worked In 2019 the labor commissioners office cited Tesla and its janitorial contractors for not paying their full wages Tesla's contractors were cited three hundred and seventy thousand for willfully miss class misclassifying workers and Tesla was cited an additional 30,000 for related violations. What happened here is that instead of being able to evade responsibility, stringing workers along for years, ultimately Tesla fired the contractor and paid 100% of the wages and interest. So Maria Gutierrez and Yolanda Hernandez got the wages they were originally owed. The second example involves the Cheesecake Factory. So Naxili Perez worked long nights cleaning the kitchen and dining rooms of the Cheesecake Factory restaurant in San Diego. Naxili and her co-workers started their shifts at midnight and worked until morning without proper meal or rest breaks. After working a full shift they still weren't released by the Cheesecake Factory. Managers who would do a walkthrough of their work which often then led to additional cleaning off the clock. In 2024 the Labor Commissioner's office reached a one million dollar settlement against the Cheesecake Factory restaurants and two janitorial contractors for underpaying nearly 600 workers. The third example I'd like to share involves Optum, how care. And here, sisters Fannie and Karen Mendoza were among the more than 90 janitors who cleaned healthcare facilities that are now operated by Optum Healthcare. They had to clean exam rooms and urgent care areas up to seven nights a week in Long Beach. They were told they'd be paid for six hours, no matter how long it took to get the work done, which meant that they had to skip meal breaks, among other things. And last year, the Labor Commissioner's Office found that Optum is liable for the vast majority of the more than $438,000 in owed wages and penalties there. So janitors like Fannie and Karen led public pressure on Optum and using the legal leverage provided by SB 588. We just got checks or the Labor Commissioner's Office just got checks for these workers and next week Karen and Fannie are going to receive those checks. So along with their co-workers for the nearly half a million dollars in the wages. So in these cases, SB 588 meant that the janitors who mop the floors, who cleaned the toilets, who emptied the trash for these multi-million dollar companies are actually getting those stolen wages back. And it's not just an empty promise of an ODA. And it also means that this enforcement and the threat of enforcement helps level the playing field for responsible employers who are doing the right thing. I'd like to just speak very briefly on in terms of the individual wage claims that MCTF has helped workers file. The law has also ensured that ODAs by the Labor Commissioner's office turn into real money, return to their pockets. Pablo Salgado and Elvira Salinas worked for years cleaning Winco Foods, the grocery store. Night after night, again, seven days a week without required breaks or overtime pay. Winco and their contractors were found liable. and Pablo and Elvira have received a total of more than $250,000 in stolen wages just between the two of them. Lastly SB 588 added individual liability which greatly improves the likelihood along with these other tools in the law of workers actually seeing those owed wages when you have companies that are intentionally trying to hide hide assets so in summary MCTF has seen SB 588 provide invaluable rules to help ensure that janitors have a chance to recover wages that are rightfully owed we would encourage the legislature to continue expanding on the success of SB 588 by giving the Labor Commissioner authority to record pre-judgment liens without the requirement of a pre-existing judgment. But thank you very much for your time, and I'd like to pass it to Ruth. Thank you.
Thank you. Thank you very much for inviting us here to testify. Not only do I supervise the workers' rights practice, and we have weekly clinics, I also am the supervising attorney of the legal advice line for our OLSC. We do clinics in the community. We're part of the Rural Strategic enforcement and also CWOP. So I see a lot of workers every day. I going to discuss how the tools that SB 588 provided have made existing enforcement mechanisms easier to use and have added expanded powers why these tools are less effective in the care home industry and what general recommendations I would propose to strengthen SB 588, not only for care homes, but also for all industries. When workers obtain a final judgment, as you've heard, many employers do not pay or attempt to shift or shield assets and dissolve their corporate form, all in an attempt to make themselves judgment-proof. In response to these difficulties, as you know, California enacted SB 588 and gave the JEU new enforcement tools. And the statistics and numbers I'm using are from Public Record Act requests. The JEU is one of the Labor Commission units with the highest retention rate and the fewest vacancies. It has filled 92% of its positions and only has two vacancies. Despite its small staff of seven lawyers and 23 investigators, the rate of recovery of judgments from the enactment of SB 588 is 46%. And as you've heard, 72% of wages are paid, wage theft judgments are paid, but the cases that remain are the most difficult and most labor-intensive cases, affecting the most vulnerable workers with many cases involving fraudulent transfers, corporate shell games, and successor liabilities. One of my big focus is on the care home industry, and unfortunately, none of the SB 588 tools are particularly effective in obtaining wages owed to care home workers. And the few times that they were effective, the JEU had to conduct lengthy, resource-intensive investigations and use multiple enforcement tools. One of the SB 588 tools that has been most successful is the mail levy, as you've heard. SB 588 made them easier to deploy by making the labor commissioner instead of the sheriff be the levying officer. Although the Labor Commission or the JEU has issued an impressive 15,826 levies, again from the PRA, male levies are less effective in residential care because residential care homes have a high concentration of very thinly capitalized businesses with low startup costs. These businesses are more likely to have no assets or, in almost every case, employers transfer their assets or businesses to new entities to evade debt. Money may still be recovered through resource-intensive administrative actions or civil legal actions against successor entities, recipients of fraudulently transferred assets or other third parties. As you heard another one of the tools is liens The JEU records liens in every single case The JEU has recorded an impressive 5 liens on real property since 2021 and 2 liens on personal property 306 mechanics liens which was the lien that Tia talked about and four crop leans That a very new law So that important In the care home industry care homeowners regularly transfer ownership as I said to new entities or people before a judgment is issued. In these cases, filing a judgment lien is ineffective, so the JEU has to bring a fraudulent transfer or alter ego case in civil court. In Tess Brillante's case, as you'll here later, the care homeowner transferred ownership to an administrator. The JEU has recorded 129 pre-judgment liens under Labor Code 238.2 and 238.3, including five in care homes. However, and this is a real problem, as you've heard, with regard to pre-judgment liens, they can only be used against employers that have an existing unpaid judgment when the new claim is filed. We would like to get rid of that requirement. Since most businesses with a judgment end up shutting down or transferring ownership, there are fewer instances in which the JEU can issue these liens before a judgment is entered. As mentioned, SB 588 provided new tools for imposing liability on individuals and successors, and you heard about upstream liability through joint and several liability. Successor liability and individual liability have been game changers for me and for the workers I represent. Individual liability has been the impetus for settlement in my cases involving restaurant and hotel workers, day laborers, and even on occasion care home workers. Solely on the basis of successor liability, I settled a case against a hotel restaurant with a Labor Commission mediator, and they have excellent mediators that involve both unpaid retaliation and wage theft judgments and 14 defendants. However, cases involving care homes are resource intensive for the JEU because, as I have mentioned over and care homes transfer ownership to evade debt. And I was just talking to Tess and she regaled me with a number of care homes that have done that and how they've done that. Joint and several liability is effective in the property industry, as you've heard, but it's less useful in the long-term care industry since employers don't typically outsource services. Stop work orders are the most effective tool that SB 588 has. And that's true in the care home industry. However, there are problems in the care home industry that I'm going to talk about in a minute. The JEU has issued 84 stop work orders since 2021. In one of our cases against, of all names, Crazy Buffet, a restaurant that changed owners 21 times, JEU was able to close the restaurant, and they actually sent me 21 times. The last one was a student at UCLA, and when they close it down, they send me a picture of clothes. And I also coordinate a wage theft coalition, and we had a lot of actions in front of Crazy Buffet. So SB 588 created a new mechanism for holding long care and health care employers accountable Under Labor Code Section 238 this is really important the State Department of Social Services has the ability to deny new or renewed licenses for judgment debtors who are licensed through those departments. However, because the law is permissive instead of mandatory, what is happening is JEU dutifully sends a list of wage theft judgments and care homes to Department of Social Services every single month. And that's required by statute. And the department takes no action. It just completely ignores them. And care homes are more likely, this would be the best tool, are more likely to pay wage theft judgments if they fear that they'll be ordered to shut down. And I want to give an example from Santa Clara County. And this was something that the Wage Theft Coalition advocated for and we got. Beginning in 2019, Santa Clara County OLSC gained the power to suspend retail food health permits for employers with unpaid wage theft judgments. and actually close them down. This program has been so successful at returning stolen wages to workers that the county in all those years only had to close one business and only for one week, and they paid because they wanted to stay open. Last year, Assemblymember Ortega introduced AB 485, which was modeled after the Santa Clara County program and would have required all state agencies to deny new and renewed licenses for employers with unpaid wage theft judgments. It was unfortunately held in the Senate Appropriations Committee. However, AB 485 would have offered a powerful incentive for employers to satisfy wage theft judgments and prevent future wage theft. To conclude, the JEU has made impressive strides in collecting wages for workers since the enactment of SB 588. More staff and amendments to SB 588 will enable JEU to put more money in the pockets of workers with unpaid wage theft judgments. For care home workers, there must be improvements to the law to ensure that employers in the industry aren't acting with impunity. and I'll be happy to share my eight recommendations at the appropriate time. Thank you.
Thank you so much for your presentation. So much information, so many questions, so many things to digest. So I'm glad you have an eight-point plan to share with us. Before I ask questions, co-chair, do you have anything you want to ask? I think I'll just say I'm really grateful as someone who has been in the legislature for a little over a year to really learn and understand more about just the, even just the initial statistic around wage theft being the largest form of theft and recognizing how SB 588 has actually made a difference is super helpful. I was reading the background materials and came into this feeling like, what can we do to do more? And I think there is more to do excited about the eight points. Um, but recognizing also how much it has really pushed, uh, or moved the needle in a real way. Um, and, uh, I think looking forward to continuing to kind of dive into this together. But I'll pass it to my chair for her question. Why don't we, you mentioned the prejudgment levies as something that's, you know, getting in the way of you being able to enforce. Can you talk to me a little bit more how you would have envisioned a fix? Yeah, I actually, is it possible to project the last of my slides? Is it possible to project the last of the slides just so that I can show you? There are actually a few other states that have a really broadly applicable pre-judgment wage lien, right? So lien, not levy, right? Because lien is, yeah, you like, and you all have a lien on your stuff right now. You just may not know it, right? Like if you have ever financed a car, that's a lien. Like the company that financed that car could force the sale of your car and recover what they're owed, right? So it's like something that we operate with all the time. I just like to demystify the word because it sounds so technical. But okay, so if you look at Washington, Maryland. Pardon me, I'm trying to get my little friend moving here. there are three states that have, it's like, okay, it's the wage liens nationally that have broad access to these prejudgment liens. Here in California, we've actually had one in the construction sector forever, like since the first California constitution. So if you like improve a property with your labor, you get to file a lien on the property that you improved with your labor for the amount that you were owed for that, right? So that's called a mechanics lien. And it's crazy if you go to like Home Depot or Lowe's, you can get a mechanics lien, you know, multi-duplicate sheet that you can just fill out. These are very, very common. And that mechanics lien you can file as soon as the dispute arises. So we ran a clinic at the labor center for four years for day laborers to file mechanics liens. And we had a 93% success rate within four months because it shifts the burden onto the owner of the property that got improved. And the owner of the property is incentivized. It builds in a market incentive instead of to evade the law, but rather to like comply with it or make sure that anybody that they hire is complying with the law. Right. So we've seen, there are some States that have broad access and they have had high collections rates resulting from this broad access. So Wisconsin, Maryland, and Washington, if you look at Washington in 2022, they changed their law to allow most workers to file this kind of prejudgment lien on real property as soon as a wage dispute began. It can be against the employing firm or the property, just like a mechanics lien where the work was performed. So far, it's being used by private attorneys, but that includes nonprofit worker advocates, our sisterships, like wage theft coalitions up in the state of Washington. And it's resulting in quick resolutions. We have some initial data on that, but I just wanted to show you guys overall that this is not something that hasn't been done before. It's not something super wacky. It's something that has a pretty tried and true remedy that I'm hoping, as my colleague Ruth mentioned here, like I hoping that we can remove the requirement under section 238 that there has to already be a judgment against the actual entity itself that a really big hindrance Yeah and then it also that lien is only available at the labor commissioner Mechanics liens are available to everybody. Like as soon as you experience it, you can go personally file it or you can help get an attorney like myself or Ruth or you can get anybody to help you file it. Yeah. And for example, you know, very few things shock me in these hearings anymore, but to hear the change in ownership 21 times was pretty shocking. But it's all the same people. Different names. You could look down and see all the different names. But it was always Crazy Buffet, but they registered it under different names. And so it was very, very difficult. And it was very resource intensive. intensive. And yeah, exactly what Tia said, the fact that you have to have a judgment, because they can run and pay the judgment, and then it's a useless remedy. But then they have
50 other, well, not 50, but let's say 14 others that they have. So they're habitual offenders, and yet you can't get at them. And this would be the most powerful.
Understood. Since you're already touching on things, do you want to go ahead and talk about some of your ideas in terms of improvement? Ruth's eight-point plan.
Yes. My eight-point plan. Okay. All right. One, amend Labor Code Section 238.4 to allow the JEU instead of DSS to issue mandatory stop orders to care facilities and develop a process with DSS to close the care home and transfer patients as is done when there is elder abuse or sanitation issues. They don't seem to have a problem then, but all of a sudden now they want to keep them open because wage theft isn't important. Just real quick for those, you know, who might be watching this hearing later and don't really understand the acronyms, do you mind naming the agencies? Oh, Judgment Enforcement. Sorry. Judgment Enforcement Unit. DSS is the Department of Social Services. Thank you. Sorry. No, it's okay. And I know, yes, acronyms are difficult. So enact a bill comparable to AB 485. In other words, I would like the original version of that bill. Fund more JEU positions. There are 20 local Labor Commission offices in the state. There should be at least three JEU positions in every office. And if they start early and they really work with the deputies, we would see even more of a collection rate. The budget committee is considering 14. I mean, it's good to have even 14, but that's not enough. And that, as you've heard, a prejudgment lien like a mechanics lien. And like Tia, I've had great success. I mean, they call and say, where can I bring the money? Remove, and you've heard this one, remove the reference to Labor Code 238, which is the prior unpaid wage theft judgment. So 238 and 3 incorporate by reference 238 which refers to the pre unpaid judgment Amend Labor Code 238 upstream liability provision to include more industries beyond property services and long care businesses Seven for care homes amend 238.5 or pass another statute to impose wage liability on whoever owns the real estate that the care home operates on. That would make a huge difference. And I was just talking to the worker you're going to hear from, Tess, about how many of the care homes are owned by others, because that owner will get on that care home and make them pay. And finally, and this is very similar to what Tia was saying, expand license revocation provisions to include the revocation of liquor licenses in the face of unpaid wage judgments and ensure that any forced sale of the license gives preference to the employee's wage claim. So those are the eight points.
Can you talk to me? Oh, go ahead.
Sorry. I just wanted to make a clarification because I know earlier you had mentioned the receivership for the liquor license.
So that's a different process in terms of what you're talking about. You want to explain? You can. Well, so receivership exists presently once you get converted to a judgment. So it's one of the ways that, you know, if you get a judgment, and that's any judgment, right? If you get a judgment for a dog bite or a car accident, one of the ways that you can enforce it, that you can force somebody to pay you what they owe you, is to take anything of value they have and place it into receivership. You can't do it with every single thing, but you can do it with liquor licenses in certain cases. SB 588 didn't amend receivership provisions, right? So SB 5A left receivership alone, but I added it because I wanted you guys to know what it was. And what Ruth is suggesting is to expand not just the – Receivership. Yes, expand receivership to, say, liquor licenses in the face of unpaid wage judgments and prioritize the sale of those licenses, prioritize the worker's wage claim to any of the creditors. Yeah. Right. Right. And the way, just so you guys know, the way it stands right now with respect to enforcing a judgment, you can, you can allow the labor commissioner to enforce it for you, or you can enforce it yourself. And if you do that, you go to the courthouse and you get it reduced to a judgment and then a writ of execution. And that writ of execution is a piece of paper that lets the sheriff go do any of these things. Right. Or it lets the receiver, you hire a receiver, like a trustee to take the liquor license or whatever the property is that you're placing into receivership. So if you go down to the sheriff's office, you have to hire the sheriff and you pay the sheriff time and a half in order for them to go out and do it. You have to give them very detailed instructions. Are they going to do a till tap? Are they going to do a keeper? What are they going to do? Are they going to levy? Are they going to go to the bank and take money directly from the till, et cetera, which is why we see these male levies being so wildly successful because the worker doesn't have to go freaking hire a sheriff on her own, right? This is a worker who didn't hire an attorney in the first place. is a worker in a low wage industry is a worker who doesn't want to walk into a sheriff's office and pay time and a half in order to actually go enforce what she's owed anyway. Right. And then you can make the employer pay that time and a half that the sheriff spent. Good luck. So just so you guys understand, like the mechanics, it's not a mystery. I want you to know how it works. There's also some of our workers that have higher judgments. They don't want to wait. And they get some lawyers that aren anywhere near the caliber of the attorneys at the Labor Commission because we known these people forever when they were at wage justice And they are they encyclopedic They are the highest level I mean we really love them. I just hope they never leave. But they go to these people who charge 40%. There's an, I found the lowest one, there's a guy in San Francisco, Greg Grunewald, who charges 25%. percent, you know, because if the workers are insisting, I mean, why should they lose that much of their wages? That's why this is so critical. I mean, you have excellent people. They know all the tools, and we really need to beef them up, because what's the point of winning a judgment, which gets recorded immediately, if you don't get paid?
Absolutely.
Um, Chloe, you mentioned a couple of, was it Pablo and Elvira who were able to get their wage claims? Can you talk to me a little bit more about how that came about and what about this bill led to an actual case where they get their money back?
Sure. So that was an example of individual wage claims, although there's also, you know, ongoing investigation into the practices of at Winko. So, but this was an individual wage claim that we received assistance also from Legal Aid at Work on, and they were able to indicate responsibility up the chain to WinCo to make sure that when it came time to get that ODA, that WinCo understood their responsibility and wanted to make that go away. And I think that's what I talked a little bit about with Optum, too. We did a public press conference in front of Optum to highlight what was in the law, which is you can't wash your hands of the responsibility for the violations by the contractor who you hired, who is doing cleaning in your buildings, that you need in order to have a functioning urgent care, for example, or a functioning grocery store that's hygienic. And so it is the understanding of their liability under the law, and it's also the potential threat of knowing what these tools are that is going to force you to pay anyway. That makes the relationship in the industry is the client is the boss. The client is setting the amounts and who gets the bid when they put a contract out to bid. And so, you know, if you are putting out a bid for janitorial contracting services and one of your contractors comes in at half the price of the other bidders, you should know that something's going on there, right? You should know that there's no way you can get that work done without those costs coming off of the backs of workers. And so this law both in the individual wage claim arena and in the Bureau of Field Enforcement where the whole company is being investigated by the Labor Commissioner's office says you as the client don't get to pretend like you didn't know what was happening or you should have known what was happening there. Thank you.
We can be here all afternoon. Unfortunately, we have to move on to our next panel, but I want to thank you for all of your work and your testimony today.
Thank you. Thank you. Thanks, guys.
Next, I'm going to Introduce our next panel, which is the worker experience with wage theft and the recovering process. With us today is Marta Lepe Martinez, a home care worker, Daniela Urban, executive director of the Centers for Worker Rights, and Tess Brillante, residential care facility worker. First, I want to thank you. I know it's not easy to come to Sacramento and share your stories. And I know that it takes a lot of sacrifice and a lot of courage. Part of the reason that this is such a, you know, I've dedicated my career to fighting for and being the voice of workers. But it really started when I was a little girl. In fact, my dad was a worker when I was nine years old. He was a restaurant worker. He worked as a dishwasher for 13 years. And one day his employer stole his wages. And he tried to get those wages back, but he couldn't. And he came home and he said, he asked me, what am I going to do? I said, we're going to go there tomorrow and we're going to get your wages back. This is Liz at nine years old. we went and I didn't know anything about laws I didn't know anything about who to go or what to do but I knew that my dad woke up every single morning worked 13, 14 hours a day, came home, slept two hours and then went to his second job and so I knew that the wages were his, he had earned those wages and no one had the right to steal them And I went and got his money back. But unfortunately, not everyone has a Liz. And we have laws. We have laws in place and we have people in place that should be that voice and should hold employers like that bad employer to account to prevent this from happening from anyone else. But unfortunately, we have thousands of these cases. My dad's case is not alone. We have thousands of them, and as I mentioned at the beginning of this hearing, wage theft is a crime, and it is a crime that is not taken as seriously as other crimes in this country. So I want to thank you again for being here and sharing your stories with us today, whenever you are ready.
Good afternoon, everyone. I am Tess Briante, and I've been a caregiver in RCF for seven years. And I stand before you today, not only for myself, but for many caregivers who continue to suffer in silence. I want to share my story. This is not just my story, but our reality. I have experienced abuse and many hardships in this line of work. There were times when I was paid less than minimum wage. I was only paid for eight hours, even though I was working 12 hours. Imagine that four hours of unpaid labor every single day. And it does not stop there. When I wake up in the middle of the night to change patients' diaper or help them to go to the bathroom, I am not paid for that. We are not paid for our breaks our meal times and even sick leave So for us it is simply no work no pay If you get sick you don get paid If you get injured on the job, you rest, but without pay. Some caregivers I know are even asked to clean swimming pools or take care of gardens with no pay. We also do not receive proper benefits for workers' compensation. This is our reality. Sometimes I ask myself, when will we be valued? We give so much of ourselves, not just our physical strength, but our hearts. We care for people as if they are our own family. But why does it feel like we are the ones who are not valued? And when we try to stand up for ourselves, when we try to file claims at the Labor Commission, it is very difficult. It is intimidating. It is exhausting. Many of caregivers are afraid to speak up and file claims, afraid of losing their jobs, afraid we will not be hired again, or afraid of retaliation. But I am here today on behalf of all caregivers. Please hear us. Please help us make the process of filing wage claims at the Labor Commission faster, clearer, and more fair. Hold abusive employers accountable. Ensure that every hour we work is paid. Even when caregivers win their cases and receive judgment, the struggle is not over. Collecting that judgment is very hard. I was fortunate because I was able to get paid. But many caregivers never see a single dollar of what they are owed. Employers know there will be no real consequences if they refuse to pay. The state will shut down care homes for human trafficking or unsafe and sanitary conditions, but not for failing to pay wage theft judgment, even though the law allows it. Care home owners should not be allowed to keep their licenses if they do not pay what they owe. Without accountability, there is no incentive for them to stop committing wage theft. And this is what I always say to my fellow caregivers. Do not be afraid. I know it is hard. I know it is scary, but we have rights. Let us file cases against abusive employers. Let us fight for wages we have rightfully earned, not just for ourselves, but also for all the caregivers who will come after us. because we deserve dignity, we deserve fairness, and we deserve justice. Thank you very much.
Senora Victoria Chavez, contratada por su hijo Nick Ugarte. Good afternoon My name is Marta Lepe Martinez I worked for eight years as a caregiver for Miss Victoria Chavez I was contracted by her son Nick Ugarte During that time, I suffered more than $300,000. During this time, I suffered wage theft, and I am owed more than $300,000. After the death of the woman I cared for in 2017, Nick cut off all communications with me and didn't even permit me to attend her funeral. desalojados enfrentando una profunda crisis económica y emocional. A little after, my husband and I were evicted and we faced a big crisis both economically and emotionally. Con la ayuda del Centro de Derechos Laborales, presenté un reclamo ante la Comisionada de labor. With the help of the Center for Workers' Rights, I opened a claim with the Labor Commissioner's office. Tenia la esperanza que el proceso fuera rápido para poder reconstruir mi vida. I had hoped that this process would be fast and that I would be able to reinvent my life. but but I waited for three years only to have a audience during all that time and Ugarte never presented to any conference or and he showed no solution. He showed no solution. Sorry. During this time, I waited more than three years to get a hearing. Mr. Agarte never attended the conference or expressed any interest in resolving the situation. In December 2019, the Labor Commissioner issued an award for more than $350,000 for the labor violations I suffered. And after that, we collaborated, the labor commissioner collaborated with me to locate the funds of Nick in order to help facilitate payment. Por desgracia aunque existe un embargo sobre la casa en la que vive Unfortunately other than the house that he lived in he closed the bank accounts that he had during the time that I had worked for him And he doesn't have other sources of income currently. and for that reason I haven't recovered any money. Espero que cuando Nick o sus herederos vendan finalmente la casa, me paguen. Por fin el salario que se me debe. i hope that nick or his heirs will sell the house at some point and i will be able to recover the salary that i wasn't paid agradezco que la oficina de comisa la commissionada de labor no solo me ayudo a obtener obtener resoluciones sobre los salarios adequate adequate as you know get on bien you know get a mini tenta cobrar is a dinero I'm very thankful that the labor commissioner not only helped me recover the wages that I was owed but also help try to recover the money solo desearia get to be around our master amiant as but I get caught by the cobbin los dineros I can only ask there be more tools to help recover money thank you hard to follow and good afternoon my
name is Daniela urban from the Center for workers rights and we represented Marta Leppin Martinez and hundreds of other workers and their wage claims with the labor commissioner we are based here in the Sacramento area I'm here to share how the tools created by SB 588 have helped recover wages for workers and why the continued investment in judgment is a judgment enforcement is essential. First, I want to return to Marta's story. Why is it that she hasn't been able to receive any money? As she shared, her case is still open with the Labor Commissioner's office in their judgment enforcement unit or JEU, as you've been hearing about. And she hasn't received any payments since the 2019 determination that she is owed wages. Right now, her justice depends on whether the property owner, who is 87 years old, eventually sells his home so that she can finally be paid for the work completed. They did have another property that was owned at the time that the case started. But with the delay in the case that property was sold prior to judgment So there was no ability for the judgment enforcement unit to state any claim before the sale of that property The earlier the judgment enforcement unit or the labor commissioner has authority to preserve asset assets The more likely there will be payment Another way that marked his case could have been prevented is with the expansion of restitution funds These funds are available for workers where the employer just doesn't have the money to pay once the judgment is issued. We have restitution funds for some industries like garment workers, farm farm workers, and car wash workers. And we believe expanding this model to more industries would allow the workers not to have to suffer when their employer did not have the assets to pay them from the start. I also want to share how these enforcement tools have worked well in very complex enforcement actions. We've had several very complex cases. I want to share two of those. So our office worked with another group of care home workers with the Bureau of Field Enforcement that resulted in a $1.3 million judgment for a group of care homes in Sacramento affecting 24 workers. The enforcement of this judgment relied heavily on the SB 588 tools. At the time the citation was issued, the employer did already have an unpaid wage judgment from a separate case. So you heard earlier about how often that is a barrier. And in this case, that judgment was in place. One of the workers had gone to private court and attained a judgment more quickly than Bofi was able to issue their citation. But JEU was required to give notice to the employer before they could issue the enforcement tools. And so in response, the employer decided it was much cheaper to pay one worker than 24. And so they paid that judgment, and they couldn't issue the lien. While payment in that case is positive, the employer did pay for some of the wage theft. It did prevent the state from securing the access for the larger group of workers. To prevent this loophole, we recommend expanding the prejudgment lien authority to employers who have previously filed wage claim violations, regardless of whether they're ultimately satisfied, and eliminate the notice requirement in the current provision. In this same care home case, enforcement continued even though both individuals passed away before the citation was finalized. To avoid the anticipated levies on the personal assets, before their death, one of the owners actually withdrew all of their funds, all of their personal funds from the bank and had them converted into cashier's checks. After the death, the Judgment Enforcement Unit, after extensive investigation, discovered that some of the checks were never cashed. So they opened probate, secured a court order directing the bank to issue those funds to the workers. And this was the first step for these workers to recover any of the funds. But the enforcement didn't stop there. The Judgment Enforcement Unit also used the successor liability tools. These were actually part of AB 3075, which happened after SB 588. And the state investigated the sale of the care home and determined that the company was transferred below market rate. So the successor employer was pursued, and ultimately he paid the difference between how much he paid for the care home and what it was worth. And that was the second way these care home workers were able to be paid for their lost wages. Both the probate action and the successor liability claim required significant investigation and attorneys in order to pursue these claims, just demonstrating the importance of additional staffing and investigation time. time. Workers told us that they were deeply grateful for these efforts, even though they did not recover the full amount. Seeing the funds come in through these tools made them appreciate that the state was using every available tool to pursue justice. A third example of this complex use of the SB 588 tools was regarding a group of workers we had from a drug and alcohol detox facility These were actually a series of individual wage claims but all for the same employer While their claims were pending, the facility was sold and the owners left, as you saw the statistics indicate, often happens. Because the individuals responsible for the wage theft had been properly named as part of SB 588's authority to name individuals, the Judgment Enforcement Unit were able to pursue the owner's personal assets. The employer ultimately filed for bankruptcy, but the workers recovered a substantial portion of those assets through that process. Again, this was a time-intensive work because you had to go through the bankruptcy process in order to recover the wages for the workers. Over the last decade, we have closely monitored the implementation of SB 588. It has proven incredibly effective and essential part of the wage claim process. Without strong judgment enforcement, wage theft decisions risk becoming paper victories rather than real justice. We urge the legislature to continue investing in enforcement staff and expand the tools of SB 588 that the SB 588 created so more workers can actually collect the wages they are legally owed. Thank you.
Thank you. Can you talk to me a little bit more in terms of these cases? How did SB 588 help or hurt?
So for us as a worker advocate, one of the main tools from SB 588 that has been, has changed the way that we pursue these claims is the individual liability. So when we sit with workers as part of our wage claim clinic and talk to them about who they're going to put on their wage claim, we first talk about all the businesses. So the prior panel talked about all the different levels of liability. So the name that's on the check and the name that's on the door and the name that's on the accountant's records, all of those might be different. And then we talk to them about all of the individuals who are responsible for the unpaid wages. So often these are folks who are the owners or maybe the higher managers of the company. And this has been effective in resolving claims early because as soon as you put their name on the claim, they're much more likely to pay because they know they can't just rename their company, but their name is going to be associated throughout the claim process. So this is a tool where we're able to prevent it to get from collections, where we're able to recover really early because we're going after that individual and they are at risk for that long-term financial liability. Where are the gaps again? You talked a little bit about this, but things that we can do moving
forward to enhance this legislation. Yeah. So for us, I mean, we agree with all the recommendations from the prior panel. I would say that for us, the main gaps is in terms of
increasing the number of staffing in judgment enforcement unit. They prioritize low-wage worker cases. So we do see a lot of our cases being taken on by the unit. But in order to have that preventative measure where all of the claims are going to be pursued quickly and efficiently, we need to have swifter enforcement. And it needs to be expanded not just to the low-wage workers, but to anyone's judgment who hasn't been collected.
Thank you very much.
This has been very helpful and thank you again for the workers and muchas gracias por venir hoy Thank you Thank you As we prepare for our final panelist I want to acknowledge Assemblymember Ward who has joined us. I don't know if there's anything you want to know. Okay. Thank you for being here. Finally, we have our California State Labor Commissioner, Lilia Garcia Brower.
Good afternoon.
Welcome, Commissioner. We're excited to have you here today, and thank you for making the time. You know, we've heard a number of panelists this afternoon, and so, you know, wanted to ensure that you had an opportunity to talk a little bit about your agency and talk about SB 588 and then anything else that you would like to add on in terms of what you've heard this afternoon. Thank you.
Good afternoon, everybody. Thank you so much for the opportunity, Madam Chair and members of the committee, to address this very important issue. Prior to my appointment as labor commissioner, I spent 20 years combating the undergone economy and fighting labor exploitation in the janitorial industry. I worked to eliminate the very stories that we just heard today where unscrupulous employers game the system to rob workers and create an unfair advantage over responsible employers. Predominantly immigrant workers and black workers traveled across the state to come to Sacramento to fight for Senate Bill 588. I was there. I was a proud contributor of the Fair Paycheck Act coalition, which pushed for the enactment of this law. They confronted fears and shared testimony of being robbed of hard-earned wages time and time again. Baffled by the blatant disregard of their employer who refused to pay in response to a judgment, perplexed by the legal explanation that although they tracked down where the employer is currently operating, that judgment cannot be applied against the new business, but rather only the named entity in the judgment. What workers were asking for in 2014 is the same thing they are asking for today, as you just heard. These are the same complex human impact stories and business schemes we will discuss. In my remarks, I'm going to address two main critical points. I'm going to review our wage recovery rate. And based on our experience and expertise, I will identify the effectiveness and the limitations of the tools provided in Senate Bill 588. In 2025 across all of our enforcement programs we recovered million in unpaid wages The wage claim adjudication program recovered the most of all of these programs million That is a 33% increase from the previous year. This was a result of employers who voluntarily comply with settlement agreements or final orders to pay without any escalated legal action, which was also referenced by the previous panels. As documented in the recent state auditor report, 72% of businesses pay settlements or demands as a result of the wage claim process. The remaining 28% of employers who fail to resolve the claim and order to pay, which is then converted into a legally binding judgment. Approximately 24% of those workers who possess an unpaid judgment submit a referral to our judgment enforcement unit, which that represents about a total of 7% of all the claims that go through the process. Most of these cases are in low-wage industries and operate business models that evade enforcement. These businesses often represent the criminal element and require extensive resources to hold accountable. Thus, our judgment enforcement efforts focus on the hardest cases against the worst operators on behalf of the most vulnerable workers. 588 enacted five tools to increase our ability to recover unpaid wages. They include liens, levies, and two theories of liability. Prior to 588, we could obtain a favorable judgment, but often face the different challenges that you've been hearing about today. 588 strengthened our enforcement authority by providing these tools to collect unpaid wages and give practical force to the orders. However, these tools are only effective when certain requirements are met, which limits their overall usefulness. Despite this, our aggressive use of these tools has increased the rate of payments on the first year of a judgment, which was initially 17 percent, as stated by the UCLA Hollows victory story, prior to 588. and today it is 46%, which represents a 270% increase. Prior to 588, we only had two assigned professionals who were working on unpaid judgments, in addition to a contract with FTB to pursue collections. However, these efforts were not effective, as it predominantly included a letter-writing campaign to businesses that were already defunct or had no assets and were not responsive to the state's correspondence. There were no levers or accountability mechanisms available to get employers to comply. The passage of 588 changed that, marking a shift from a clerical approach of collections to an enforcement disposition, disposition and we established a seven-person team in the judgment enforcement unit in 2016. Today JU is comprised of 33 authorized positions, which includes both program and legal. JEU has the highest vacancy rate, I'm sorry, has the lowest vacancy rate of all of our programs and the highest retention in the Labor Commissioner's Office. JEU has recovered $125 million in unpaid judgments since the enactment of 588. The following, I'm going to identify a couple of highlights of these cases. As stated by the panel, we have issued over 15,000 male levies, resulting in the recovery of approximately $26 million. One example of how this tool was used in a case involving wages owed to employees of a medical prescription delivery business for residential care facilities, A levy was issued on a bank account, and we were able to recover more than $2 million for 79 workers. We have also executed 129 liens in nine industries, 47 in ag, 30 in security officer, and 13 in construction. In one case, an outstanding judgment against a grocery store remained unpaid until there was a new claim that was filed against the old company that had shut down and reopened. opened. By identifying the new entity as a successor, we were able to issue the 20-day notice. To prevent the lien from being filed, the owner paid the judgment in full, including interest, and settled the new pending claim. In total, that employer paid over $32,000 to two workers. We've issued 82 stop orders. 35 of those stop orders are in the restaurant industry, nine in trucking, and six in retail. The remaining are sprinkled across 15 different industries. It's important to note that these stop orders typically involve multiple wage claim judgments against the same employer. All the judgments are aggregated into one single stop order investigation. In a case against a parking business, we executed levies against the business, which were unsuccessful. We then pursued a collection of all the cash physically located with the sheriff, which was unsuccessful. We then shifted to conduct an in-depth stop order investigation. And in the course of that, the employer entered into a payment plan and put a down payment of $10,000. However, a few months later, they defaulted on that plan. So then we shifted again to a second round of bank levies that we were able to use based on the information we had from the previous payment plan. And we were able to recover over $44,000 for one worker. In property services, we have strict liability when certain conditions are met. In one case a security officer who had a claim for unpaid wages received from a settlement from the building owner and the property manager given that his direct employer had shut down Usually when individuals have something to protect they take claims seriously rather than trying to avoid it. We invest significant resources in researching all potential defendants in claims. To date, about 40% of the claims now have named individuals, which have an increased likelihood of recovery as individuals are more likely to have active bank accounts and to have real estate that can be levied. In one case involving two restaurants and 20 employees who were denied minimum wage and other violations, two owners were individually named in addition to the restaurant entities. During an in-depth investigation, we identified that one of the owners had real estate properties. So by naming the individuals and not just the business entities, we were able to recover more than $700,000 for those workers. While SB 588 provides powerful tools, they are ineffective in certain situations. The prejudgment liens only apply to those employers who have an unpaid judgment. For example, in an $8 million citation case against a residential care business with many pieces of real estate, a lien cannot be legally filed until after the decision. However, as is common and you recently heard, while the case was pending, the business transferred all its real estate to other entities rendering it judgment proof. This meant that we had to file a separate lawsuit to get the property back, expending significant resources and slowing down the payment to workers. To leverage these tools, workers need to collect key information, which they are generally not accustomed to tracking, like their employer's assets, list of customers, building information, bank account information. In addition, workers also tend to lack complete information about all the potentially liable defendants or later discover that the defendant has changed their name or moved assets, making the lien unenforceable. Most workers, especially in low-wage industries, lack the resources to gather the required information, timely, rendering the tools ineffective. SB 588 was a result of deep investment by workers, advocates, and the legislature to create tools to combat wage theft and to facilitate a robust judgment enforcement. While we do effectively utilize these tools to recover unpaid wages for workers, conducting complex, intensive investigations as demonstrated by the data. Law-abiding employers will generally reach an agreement to resolve the case. The 28% bad actors we are talking about today who do not pay are the criminal element. They designed a business model that robs workers and avoids accountability. As exemplified by the cases highlighted today workers are made whole and bad actors are held accountable when we as law enforcement are able to seize assets as swiftly as the crime occurs Judgment recovery doesn't begin at the end of the process or with the realization of the violation. We are working to leverage available resources to recover owed wages by increasing public education and promoting collaborative enforcement within our agency. In August of last year, our Bureau of Field Enforcement initiated a bank levy program wherein hundreds of levies have been issued, recovering approximately $1.4 million for workers. This represents a 37% hit rate. Although this is a relatively new initiative, it reiterates our team's commitment to utilizing all of our resources to recover stolen wages for workers. Thank you. I'm available for questions.
Thank you for that presentation. Really, we're, you know, incredible work that we're doing together to really make a difference in workers' lives. Assemblymember Ward, do you have some questions?
The only question I kind of am curious about, you know, some of the other material that's here is acknowledging, you know, estimates of wage theft in the billions. And so it's certainly commendable that you've been more effective and you can see your growth over recent years, too. But when we're talking about $40 million or $1.2 million, maybe the right thing to measure is what do you see as the claims, I guess, that are coming into you? It's the only thing you can go after is when you're actually notified of something, right? And I know others can estimate how much wage theft is actually going on in reality. But what do you see as the LCO's success rate, I guess, as a percentage of the valuation of claims that are stolen wages that are coming into your office?
We don't have that data based on our internal data, but we have that information as documented in the state auditor's report that identified we recover for 72% of the workers that go through that process.
Were you looking for it? Yeah, no, that's a very specific number. knowing that the prevalence of wage theft out there is as large as it's estimated. What other tools or what other, you mentioned education, that there's other things that you were able to sort of make investments on to really kind of get the support out there to help people know that there's a process. What else do you see as something missing in the environment, I guess, that would be able to help to support or to combat against the broader problem?
I believe we are doing the right things aligned with what the legislature has identified. We are using the existing tools of liens and mail levies and the various theories of liability. And we have currently a budget change proposal into the legislature asking for more resources. As has been identified, our judgment enforcement team are 33 professionals. And although we are also leveraging as I just mentioned in our bureau and field enforcement we have trained another team of about 25 professionals to initiate this bank levy program And then we've also trained our wage claim adjudication team and created an intake investigator position who are becoming specialists in individual liability and ensuring that we are naming all the possible defendants. because we're essentially filling a gap, as I identified and as the panels previously have stated. These tools were created to protect workers, and the workers themselves don't understand how to use it. And so when claims are filed with our office, they don't have this information. They are not perfected. And that's a great part of what's contributed, what slows down the process. So by us investing in training our team, we now have 40% of the claims that we perfect, and we conduct that original research of naming, of identifying the different employers and assisting workers in reconstructing that information. We now have 40% of claims are naming individual liability, which is why my initial response
is we have these tools and we are maximizing using them. And one of the challenges is needing more support, which is why we have moved forward a budget change proposal that's before the legislature.
And remind me again, do you take a portion of any penalties that are levied against any of the guilty employers, or is this all general fund support?
No, we do not take, The state doesn't take any part of the owed wages.
Not the wages, but is there an additional penalty for violating the law, or is that not currently?
There are some statutes that carry a civil penalty, and while we issue those in our citations, As we discussed, this 24%, so we're really talking about only 7% of all of the claims filed with the Labor Commissioner's Office, and then 24% of those actually get referred to our judgment enforcement. They're in low-wage industries. They're undercapitalized companies who tend to be judgment-proof. So we prioritize our attention in recovering every penny for the worker. versus the civil penalty.
Yeah. Thank you.
Thank you.
I mean, I think in your opening statement, you mentioned you've been doing this for a long time, as I have. And we're hearing a lot of the same stories over and over again. So here the goal is to figure out, you know, what's working. Clearly there are some things, some tools that you now have that are making the enforcement or your job easier to be able to get these wages for these workers? And so the question is, there's still bad actors out there, a lot of them. There's 47,000 wage cases that are backlogged right now. So I guess my question is, how do we continue to move this needle forward? I mean, the ultimate goal here is not to punish employers or to put them out of business, but to have some accountability so that this does not happen, so that we do not get to the place where we're having use all these tools. But in the event that we are, as we've heard today, some of the things I'm hearing are, you know, we need an earlier start. You know, a lot of workers are afraid to report some of these cases. And if we give employers time after chance, after chance, after chance to kind of not pay, or in the case we heard 21 times they changed their name so they don't have to pay. I want to get your feedback, your thoughts about what else can we be doing together to address some of these concerns moving forward.
Thank you so much, Madam Chair. And I very much see your commitment and your passion. And from your life story, understand that that's a very deep commitment that you have to improve this situation. I will say that aggressively we see the improvement. We see that improvement of only being able to recover 17% prior to 588 on judgments that were a year old to now being able to recover on 46%. And that 270% increase, we're headed in the right direction. And as demonstrated in our cases, an individual who is judgment proof, they have nothing to protect. And when they are part of that criminal element, their business plan, they operate out of the trunks of their cars and they realize that government's not going to be able to catch them. Not unlike many of the issues that law enforcement on the streets confronts. But when you name the building owner, when you name the client, as in some of the cases that you heard today from the earlier panel, there you have entities who make important contract decisions of which contractor are they going to pick. They should care that they select a vendor that is supporting fair competition that is paying taxes paying legal wages carrying workers comp and responding accordingly And that is the right direction the tool that we have that the legislature has given us in naming all of those entities. But the research that's required, because how do we fill the gap? The fact that the majority of these cases are in low-wage industries, Right. Which we know they are more likely to be judgment proof. The individuals connected to them. So they're in contracted industries naming the building owner, the client company, the individuals who contract to that vendor.
were looking to see, are you going to change your business practices?
You had shared that we're not trying to put employers' business out of business. However, I think that an employer has a duty. An employer is using a business, and they can use that to destroy lives, or they can use that to provide stability for their own family and those that they employ. And so I think that it's important that we think about that. If an employer cannot pay the bill, should they be in business? Just to correct my statement, I'm talking about good employers. I mean, when we try to do a lot of these pieces of legislation, that is the number one. opposition that I get, honestly, from business is, well, what about the good employers? And so to clarify that, absolutely. If you're a good employer, then you have nothing to worry about. Here, we're talking about bad employers. Bad employers that should not be in business. And if it's going to require us to shut them down, then absolutely shut it down. But right now, we have cases where time is on their side.
And so, you know, looking at, and that's what I continue to hear, is that there's a long time period in which employers, bad employers, have time on their side while workers do not.
So I just wanted to clarify my statement for a moment It is important for us to continue to increase our resources like with the current budget change proposal to get more staff to be able to do the good work that we're demonstrating. Because as is demonstrated in some of these cases, they can try to hide resources. But if our team is able to get that information, we've also intervened in divorce activity when they were trying to hide information, hide assets to not pay workers and be able to recover. We've intervened in probate, as was shared in one of those examples. The challenge is that those types of activities are very time intensive.
Right. Like the the partnership with the sheriff. Right. That that doesn't go well.
And then we're going to go back again and do the stop order investigation. Right. That takes a lot more time. We have to interview workers. We have to conduct forensics, analysts, accounting of records. We're essentially looking for to identify the fraud. So these may seem like simple cases, but they are not. That 24%, those bad actors have built a business model to violate the law and to steal from workers and to pocket that. So we need the resources that are in that budget change proposal to be able to continue to do the deep investigation that catches exactly what you are referencing.
Thank you. I think we're out of time. I want to leave time for public comment. So I just want to thank you for being here today and sharing what your department has been doing to address this issue and what's working and not working on some of the legislation, including SB 588.
So thank you. Thank you so much, Madam Chair.
Couldn't make me grand.
We will now, I know there's several folks here who are waiting for public comments, so if you can go ahead and line up.
We will go ahead and get started Oh maybe it just one Maybe it just me Renee I could have had the commissioner here a lot longer then Renee Marado representing SEIU California We were one of the
sponsors on 588. Very proud for me personally. One of my proudest professional accomplishments. We were told it was impossible, that we couldn't do individual liability, success or liability, everything else that's in it. Just like tips on how to be successful is really focusing on the industries where it's there the most. We were told, we actually negotiated to neutral the chamber, and it was like you have to target bad actors. You can't go after everybody. If you're really focused on bad actors, we can go along with it. So I would just kind of give that as a tip, and a lot of the people here were actually the ones that worked with us on the bill, and they're great resources to kind of help you really understand what's going on on the ground. I think that 588 gives a lot of tools that can really be expanded and be, um, help improve the system. So thank you.
Seeing no other comments, Assemblymember Ward, would you like to close or any comment?
Nope.
Okay. Well, thank you everyone for being here again. I really appreciate all the comments and the commissioner for coming in to talk about such a very important issue as wage theft. And looking forward to what's to come out of this hearing. Thank you, everyone.
Thank you. Thank you.